Through our strong #relationships with our #trusted suppliers and manufacturers throughout #Australia, #Europe and the #US, it is essential for obtaining spare parts in a timely manner. A well-optimized #supply chain enables quick and efficient delivery of parts, minimizing downtime for our customers.
Having a dedicated #service team that works closely with our hospital and aged care clients to provide servicing and #preventative #maintenance to their #equipment, This includes promptly acknowledging customer requests, providing accurate information on availability and delivery timelines.
Regularly evaluating and improving the spare parts management process is essential for maintaining a reliable service team. This involves analysing data, identifying bottlenecks, and implementing strategies to enhance efficiency and reduce turnaround time.
Our new partner Stiegelmeyer Group, ensure that all necessary service and repair work on our products can be carried out quickly and reliably spare parts for our hospital and care beds are available for 15 years from the date of purchase!
